While we didn’t have much of a winter around Asheville and Western North Carolina, Spring is now in full swing as evidenced by the pollen coating seemingly everything. With the longer days and warmer weather, I’m sure a lot of folks are thinking about spring cleaning around their house. While there are various origins of…
We are dedicated to serving the heating, cooling and indoor air quality needs of both residential and light commercial customers within the Asheville, North Carolina area.
Our unique position as both a provider of heating, cooling and indoor air quality solutions as Smoky Mountain Heating & Air coupled with Asheville Oil Company’s fuel oil and propane delivery capabilities make us Western North Carolina’s one-stop source for quality indoor comfort.
We are recognized as a Dave Lennox Premium Dealer and represent the Lennox brand of heating and cooling equipment. We are a licensed heating contractor in North Carolina (license # 03262) under the Heating Contracting, Group 3 and Fuel Piping Contracting. We can install, replace and service forced warm air and air conditioning equipment up to 15 tons in capacity.
Get to know the Smoky Mountain Heating & Air family
Schedules the service technicians in an efficient manner to meet the needs of our customers during the heating and cooling season. She is also who you can talk to about our Preventative Maintenance Agreements to keep your unit running efficiently.
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Estimating and quoting customers for replacement units along with service calls and diagnostics for repairing existing units.
We Can Handle That
At Smoky Mountain Heating & Air we install, repair and service:
- Warm air oil furnaces
- Propane furnaces
- Natural gas furnaces
- Heat pumps
- Air conditioning units
- High efficiency air filtration systems
- Ultraviolet (UV) light air purification systems
Get Some Peace Of Mind
Our Preventive Maintenance Agreement (PMA) ensures your heating and air conditioning system operates at peak efficiency throughout the year.Learn more about preventive maintenance
All major heating, cooling and indoor air quality equipment manufacturers recommend that regular preventive maintenance be performed on their systems to extend the life of the equipment, maintain warranties and keep them operating at peak efficiency.
Preventive maintenance is simple, straightforward and critical to keeping your equipment running trouble free
When to schedule preventive maintenance
- If your system heats and cools your home, schedule regular maintenance in both the spring and fall
- If your system only heats your home, schedule maintenance once a year before wintertime
- If your system 0nly cools your home, schedule maintenance once a year before summertime
What to expect from a technician performing preventive maintenance
When a technician comes to your home or place of business, they should provide the following services depending on your equipment and time of year:
- Check, clean or replace the air filter
- Inspect and check major components and safety devices for heating / cooling systems
- Clean, adjust, or replace nozzles, fuel filters, burners and air adjustment
- Check refrigerant charges and pressures
- Lubricate motors as needed and
- Check heating and or cooling cycle for proper operation
A more complete listing of the checks and services that Smoky Mountain Heating & Air technicians perform can be found on the Preventive Maintenance Agreement (see below)
Regular ongoing maintenance on your system
While having a technician perform regular maintenance on your system is important from the standpoint of extending equipment life, maintaining your equipment warranty and saving you money, there are some things you can do.
- Replace your filters regularly
- For air conditioners and heat pumps, keep the area around your outdoor unit clear and unobstructed for good airflow.
Preventive Maintenance Agreement Service Contract
Smoky Mountain Heating & Air agrees with all major heating and cooling equipment manufacturers that regular scheduled preventive maintenance can extend the life of your equipment, maintain warranties, prevent unexpected equipment failures and save you money.
To make these maintenance services as simple and hassle free as possible, Smoky Mountain Heating & Air provides their customers with an annual Preventive Maintenance Agreement (PMA) or service contract at a low annual rate that automatically tracks and schedules your needed services.
Depending on your equipment and needs, we schedule one or two visits per year and perform the necessary checks and adjustments that keep your equipment operating at peak efficiency. In addition, PMA customers receive a discount on parts and labor and, more importantly, priority of service should you ever need emergency service.
A copy of the agreement along with the checks and services can be found on our Preventive Maintenance Agreement.
Smoky Mountain Heating & Air conducts regularly scheduled service calls and tune-ups Monday Friday between the hours of 8am to 4pm (holidays excepted).
Your appointment will be scheduled as close to your desired time as possible. Unforeseen delays and emergencies sometimes impact our schedule and your patience and understanding are appreciated.
Save Money With The Comfort Guide
The Comfort Guide walks you step-by-step through the process of diagnosing and offering solutions to many common problems, potentially saving you precious money and time.Diagnose common problems with the Comfort Guide
After-Hours service is available nights and weekends.
To request service after-hours, call (828) 274-7277.
Leave a voicemail with your name, address, phone number and a description of your issue. A technician will return your call at their earliest convenience. Please know that our technicians have families and value their time off as well. We want to help as best we can, but do not have a running service van on standby to respond immediately to all calls. We truly want to help and appreciate your patience and understanding that we will get back with you, but depending on the time and our technician’s schedule, it may be the next day or even next business day before we are able.
Beginning today, March 13th, the Lennox Spring 2017 promotion offers manufacturer rebates on certain units and system combinations. If you’ve been considering upgrading your heating and cooling system for better comfort and better efficiency, now is the time to do so to take advantage of these savings. Call us today to schedule a free in…