Service Appointments
Smoky Mountain Heating & Air conducts regularly scheduled service calls and tune-ups Monday Friday between the hours of 8am to 4pm (holidays excepted).
Your appointment will be scheduled as close to your desired time as possible. Unforeseen delays and emergencies sometimes impact our schedule and your patience and understanding are appreciated.
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After-Hours Service
After-Hours service is available nights and weekends.
To request service after-hours, call (828) 274-7277.
Leave a voicemail with your name, address, phone number and a description of your issue. A technician will return your call at their earliest convenience. Please know that our technicians have families and value their time off as well. We want to help as best we can, but do not have a running service van on standby to respond immediately to all calls. We truly want to help and appreciate your patience and understanding that we will get back with you, but depending on the time and our technician’s schedule, it may be the next day or even next business day before we are able.