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Fill out the form below to schedule a service call. We will contact you by the next business day to confirm your appointment.
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We are dedicated to serving the heating, cooling and indoor air quality needs of both residential and light commercial customers within the Asheville, North Carolina area.
Our unique position as both a provider of heating, cooling and indoor air quality solutions as Smoky Mountain Heating & Air coupled with Asheville Oil Company’s fuel oil and propane delivery capabilities make us Western North Carolina’s one-stop source for quality indoor comfort.
We are recognized as a Dave Lennox Premium Dealer and represent the Lennox brand of heating and cooling equipment. We are a licensed heating contractor in North Carolina (license # 03262) under the Heating Contracting, Group 3 and Fuel Piping Contracting. We can install, replace and service forced warm air and air conditioning equipment up to 15 tons in capacity.
Service Dispatcher
Schedules the service technicians in an efficient manner to meet the needs of our customers during the heating and cooling season. She is also who you can talk to about our Preventative Maintenance Agreements to keep your unit running efficiently.
More About Me
Lead Technician
Estimating and quoting customers for replacement units along with service calls and diagnostics for repairing existing units.
Service Technician
At Smoky Mountain Heating & Air we install, repair and service:
Our Preventive Maintenance Agreement (PMA) ensures your heating and air conditioning system operates at peak efficiency throughout the year.
Learn more about preventive maintenanceSmoky Mountain Heating & Air conducts regularly scheduled service calls and tune-ups Monday Friday between the hours of 8am to 4pm (holidays excepted).
Your appointment will be scheduled as close to your desired time as possible. Unforeseen delays and emergencies sometimes impact our schedule and your patience and understanding are appreciated.
The Comfort Guide walks you step-by-step through the process of diagnosing and offering solutions to many common problems, potentially saving you precious money and time.
Diagnose common problems with the Comfort Guide
After-Hours Service
After-Hours service is available nights and weekends.
To request service after-hours, call (828) 274-7277.
Leave a voicemail with your name, address, phone number and a description of your issue. A technician will return your call at their earliest convenience. Please know that our technicians have families and value their time off as well. We want to help as best we can, but do not have a running service van on standby to respond immediately to all calls. We truly want to help and appreciate your patience and understanding that we will get back with you, but depending on the time and our technician’s schedule, it may be the next day or even next business day before we are able.
While we didn’t have much of a winter around Asheville and Western North Carolina, Spring is now in full swing as evidenced by the pollen coating seemingly everything. With the longer days and warmer weather, I’m sure a lot of folks are thinking about spring cleaning around their house. While there are various origins of…
Beginning today, March 13th, the Lennox Spring 2017 promotion offers manufacturer rebates on certain units and system combinations. If you’ve been considering upgrading your heating and cooling system for better comfort and better efficiency, now is the time to do so to take advantage of these savings. Call us today to schedule a free in…
